🚚 FREE SHIPPING

At Iberi Shop™, we are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in the UK, China, and the USA.

🌍 SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you are from one of those countries, we will contact you.

⏱️ SHIPPING TIME

Shipping time varies by location. Below are our estimated delivery times:

⚠️ Please note: These estimates do not include our 1–2 business day processing time.

📦 TRACKING INFORMATION

• You will receive an email with a tracking number once your order is shipped.

• However, in some cases—especially with free shipping—tracking may not be available.

• For logistical reasons, items in the same order may be shipped separately, even if you’ve requested combined shipping.

🔄 Return & Refund Policy

At Iberi Shop™, we value your satisfaction and stand behind the quality of our products.
If you are not completely happy with your purchase, we offer a hassle-free return and refund policy.

❌ Order Cancellation

• Orders can be canceled within 12 hours of placing them.

• To request a cancellation, please contact us at support@iberishop.com with your order number.

• Orders that have already been processed or shipped cannot be canceled.

📦 Return Period

• You have up to 30 days from the date of delivery to return any product purchased from Iberi Shop™.

💳 Refund Processing

• Once we receive your returned item, please allow up to 5 business days for the refund to be processed back to your original payment method.

• You will receive an email confirmation once your refund has been initiated.

✅ Eligibility for Returns

To qualify for a return and refund:

• The product must be in its original condition, unused, and in the same packaging as when you received it.

• Products that are damaged, used, or not in their original condition may not be eligible for a refund.

📬 Return Process

1. Contact Customer Support with your order number and reason for the return.

2. Our team will guide you and provide a return shipping address (if required).

3. Pack the product securely in the original packaging (or suitable alternative) and include your packing slip or order confirmation.

4. Ship the product back to us using a traceable and insured shipping method.

🔔 Refund Status

• Once your return is received and inspected, we will initiate the refund process.

• You will be notified via email once your refund has been completed.

📞 Contact Us

If you have any questions or need further assistance regarding our Refund Policy, please contact our Customer Support.
We are here to help and ensure your shopping experience with Iberi Shop™ is positive and seamless.

🙏 Thank you for choosing Iberi Shop™. We truly appreciate your trust and support!

🔒 Safe & Secure Shopping at Iberi Shop™

At Iberi Shop™, we prioritize your safety and security. Here’s how we ensure a secure shopping experience:

🔹 Secure Transactions
We use advanced encryption to protect your personal and payment information, ensuring it is safely transmitted and safeguarded.

🔹 Trusted Payment Gateways
Our store integrates with trusted payment gateways, ensuring your transactions are processed securely and efficiently.

🔹 Data Privacy
Your privacy is our top priority. We follow strict data protection policies to keep your personal information confidential and secure.

🔹 Secure Platform
We provide robust security features and continuous monitoring against vulnerabilities, ensuring a safe shopping environment.

🔹 Verified Merchant
We are a verified merchant, committed to providing authentic and high-quality products.

🔹 Transparent Policies
Our clear return, refund, and shipping policies provide peace of mind, knowing we stand behind our products.

🔹 Customer Support
Our dedicated customer support team is ready to assist with any concerns or questions you may have.

✨ Shop confidently at Iberi Shop™, where your safety and satisfaction are our top priorities.