❓ Frequently Asked Questions (FAQ)

Welcome to the Iberi Shop™ Frequently Asked Questions (FAQ) page.
We've compiled answers to some of the most common questions to help you find information quickly and easily.

🛒 Ordering and Payment

How can I place an order?
To place an order, simply browse our catalog, select the items you’d like to purchase, and click “Add to Cart.” Then follow the steps in the checkout process to complete your purchase.

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover).
We also support Shop Pay, Apple Pay, and Google Pay for a quick and secure checkout experience.

Can I cancel or modify my order after it’s been placed?
Once your order is confirmed, changes are limited. Please contact our Customer Support as soon as possible, and we’ll do our best to help.

🚚 Shipping and Delivery

What is your shipping time frame?
Orders are typically processed within 1–2 business days.
After processing, most orders are delivered within 7–10 business days (depending on your location).

Do you offer international shipping?
Yes ✅, we proudly offer free worldwide shipping on all orders.

🔁 Returns and Refunds

What is your return policy?
You may return items within 30 days of delivery. Please see our Return Policy page for full details.

How long does it take to receive a refund?
Refunds are usually processed within 5 business days once we receive and inspect the returned item.

📦 Product Information

Are your products safe and reliable?
Yes — all of our products are sourced from trusted suppliers and go through quality checks to ensure they meet our standards.

Do you offer warranties?
Many of our products come with a warranty to ensure your satisfaction. Please refer to our Warranty Policy page for more details.

📞 Contact Us

How can I contact your customer support team?
You can reach us via email at support@iberishop.com or through our live chat for real-time assistance.